By accessing https://giftcards.airvistara.com/, purchasing or redeeming the Gift Card on www.airvistara.com, you (“You” or “User”)  agree to be bound by the following terms and conditions (“Terms and Conditions”) governing the sale and use of Gift Cards .

• TATA SIA Airlines Limited (“Vistara”) is the issuer as well as the redeeming entity for Purple Ticket Gift Card(s) (“Gift Cards”).
• Gift Cards can only be purchased from https://giftcards.airvistara.com/
• Gift Cards are valid for a period of 12 months from the date of purchase except Season's Greetings Purple Ticket that is valid for 6 months , and the validity of Gift Card cannot be extended under any circumstances.
• Gift Cards are valid for redemption only on the Vistara website- www.airvistara.com for Vistara flights and ancillary services like Seats, Meals, Lounge, Excess Baggage, Wheelchair except for the products and services such as Hotels, Cars, Vistara Meet & Assist service and Vistara Getaways as available on Vistara website www.airvistara.com.
• Gift Cards are fully transferable but cannot be resold. Any unlawful resale or attempted resale is grounds for seizure and cancellation of the Gift Card without compensation.
• Gift Cards cannot be redeemed through any offline channel such as call centre, customer service center, airport ticketing center etc.
• Gift Cards are not redeemable for group travel.
• Gift Cards are for individual only.  Travel agents found purchasing or using the card would lead to cancellation of booking and no refund would be made.
• In case of transaction failure while making the payment through the Gift Card, the amount will be automatically refunded to the same Gift Card within 72 hours.
• Gift Card can be clubbed with any offer such as discount/cash back/promotion run by Vistara on its website- www.airvistara.com.
• Other modes of payment can be used along with the Gift Card to avail services and products as available on the Vistara website www.airvistara.com or mobile app.
• Gift Cards are valid for both full and partial redemption. In case of partial redemption, balance amount would remain in the Gift Card till the validity period which d can be used for future transactions.
• Multiple Gift Cards (up to a maximum of 3) can be combined and used on 1 transaction.
• All the products and services are subject to availability.
• Gift Card once issued cannot be refunded, cancelled, or exchanged for cash.
• Vistara will not be responsible if the gift card is lost, stolen, or used without permission.
• If the Gift Card is lost, stolen, or used without authorization, the value will not be refunded. Ownership and risk of loss is transferred to the User of the Gift Card immediately upon completion of processing of the transaction.
• In case of cancellation of purchase made using the Gift Card within the validity period, the amount used through Gift Card will be reversed to the same Gift Card as used at the time of booking.
• In case of cancellations where the Gift Card validity has expired, no refund will be processed for the amount paid through the expired Gift Card.
• Users are required to save the Gift Card number and pin code to utilize this refunded amount as Vistara will not be able to reset the pin code or reissue a new gift card number.
• Vistara reserves the right to modify these terms and conditions at its discretion. Vistara will notify any changes by posting an updated version of the Terms and Conditions on website https://www.airvistara.com and Vistara mobile app.
• Vistara reserves the right to deactivate, suspend, hold for review, cancel any Gift Card, or refuse to accept any Gift Card if it suspects that there is a duplicity of cards, fraudulent means of procuring the Gift Card or for any other violation of the Terms and Conditions.
• In no event the liability of Vistara for any claims shall exceed the value of the Gift Card.
• These Terms and Conditions shall be construed by and governed in accordance with the laws of India and the Courts of Delhi shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with these Terms and Conditions.
• In case of any query/grievance, you may write to custrelations@airvistara.com or Call Us at: +91-9289228888
• The gift card services are governed by Terms and Conditions & Security and Privacy policy of Vistara. Please consult the Security and Privacy policy https://www.airvistara.com/in/en/privacy-policy

To avail your Purple Ticket Gift Card, please follow the steps below:

• Select your flight/ancillary service and fill required details till you reach the payment page.
• On the payment page you will see Purple Ticket Gift Card. Entre "Purple Ticket Gift Card details" as your Payment Mode.
• Enter the 16-digit Purple Ticket Gift Card Number and your 6-digit Pin Code.
• Click on "Make Payment" and pay the balance amount (if any) using other payment modes listed.